engleski

Visualisation of the organisational knowledge evolution

In the particular domain of organisational knowledge management, recent works introduce visualization techniques to tackle the issues raised by information exchange overload and growing organisational knowledge. As a communication medium, informal communication channels are inherently suitable for social network analysis (SNA) and dynamic network analysis (DNA). Most of this work has been done so that experts can better understand communication patterns emerging in organisations. Approach presented relies on the content of the informal communication in order to visually display organisational knowledge growth over the time. Besides showing the temporal rhythm of interactions based on communication content, it provides also the clues about topics discussed and terms used by different members of the organisation in correlation to geographic distribution of the knowledge assets. By visualisation of the content evolution, described approach supports better understanding of the mediated relationships between the content and context of the organisational knowledge.

organisational knowledge; knowledge evolution; visualisation

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