engleski

Cognitive Ergo-assessment of Human Factor During Manual Toll Collection

The paper presents the methodology of ergonomic assessment of the system “human - working environment - traffic environment”, having collected the input data by surveying the subjective disturbances in 50 male respondents working on manual toll collection. The ergonomic assessment of subjective disturbance factors was realized by means of concrete parameters with numerical values, on the basis of which the dominant and important factors of disturbance per percentage belonging were divided into three standard groups of factors: human factor, working environment and traffic environment. The share of the group of factors ‘human factor’ was determined and the impact of disturbance factors from the working environment of the toll booth and the traffic environment of the toll station has been assessed.

manual toll collection ; ergonomic assessment ; dominant and important factors ; three groups ; human factor

nije evidentirano