engleski

Relationship between knowledge workers’ participation and organizational performance

The aim of this paper is to prove the connection between the participation of knowledge workers in an organization and its performance, as well as to define how the change of the participation of knowledge workers influences organizational performance. The empirical research was conducted on a sample of 40 companies. Using a specially designed questionnaire, the research data, which includes data about the participation of knowledge workers in each company and indicators of companies' financial performances, was collected. The empirical results discovered a statistically significant positive correlation between knowledge workers’ participation and organizational performance and also showed how each financial indicator of a company’s performance will change if the knowledge workers’ participation changes. Furthermore, the results show that the growth of knowledge workers’ participation in companies is not adequately followed by increased awards and other expenditures related to these workers, which could be a significant factor of the low productivity of these workers, which has also been proved by this research.

knowledge workers ; organizational performance ; productvity

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