engleski

The relation between coping strategies and burnout among mental health workers in Croatia

The coping strategies according to Lazarus model of stress have significant role in decreasing some of negative effects (etc. burnout, turnover, absenteeism) of prolonged exsposure to occupational stress. The objective oft his research was to determine the relationship between coping strategies , burnout and its' consequences. Self-report instruments provided data from 174 mental health workers employed in psychiatric hospital and clinics in Croatia. The results give partial support to the basic hypotheses on role of coping int he relationships among particular components of the stress and coping model. The findings suggested that mental health workers who use dan problem-focused strategy were more likely to display low levels of personal accomplishment. Furthermore, emotion-oriented coping strategies were found to be positively associated with the depersonalization and emotional exhaustion. Considering consequences of burnout, problem- focused coping strategy exhibit less frequent physical consequences. The results are discussed in a context of providing suggestions for implementing stress training to teach appropriate use of coping skills and finally, monitoring particularly vulnerable groups of mental health staff.

coping strategies; burnout; occupational stress; mental health

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