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Culture of organisation as a driving force for improving management results


Legčević Jelena
Culture of organisation as a driving force for improving management results // Interdisciplinary management research VII / Barković, D., Runzheimer, B. (ur.).
Osijek: University J.J.Strossmayer of Osijek, Faculty of Economics in Osijek, Hochschule Pforzheim University, 2011. str. 627-637


Naslov
Culture of organisation as a driving force for improving management results

Autori
Legčević Jelena

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, ostalo

Knjiga
Interdisciplinary management research VII

Urednik/ci
Barković, D., Runzheimer, B.

Izdavač
University J.J.Strossmayer of Osijek, Faculty of Economics in Osijek, Hochschule Pforzheim University

Grad
Osijek

Godina
2011

Raspon stranica
627-637

ISBN
978-953-253-096-4

Ključne riječi
service quality, measurement, human capital

Sažetak
Building and maintaining an organization that is introducing quality management system requires competence in cultural changes, acquisitions of reliable practices, implementation strategies and effective organization structure. Organization culture is only one of stages of culture whose building process is long, complex and never-ending. Process of introducing organization culture guarantees competitive and comparative advantages for that organization in terms of less expenditure, workers with more motivation and increscent of organization's prestige.

Izvorni jezik
Engleski

Znanstvena područja
Pravo



POVEZANOST RADA


Projekt / tema
111-1111174-0935 - Javni menadžment-upravljanje kvalitetom usluga (Nihada Mujić, )

Ustanove
Pravni fakultet, Osijek

Profili:

Avatar Url Jelena Legčević (autor)

Citiraj ovu publikaciju

Legčević Jelena
Culture of organisation as a driving force for improving management results // Interdisciplinary management research VII / Barković, D., Runzheimer, B. (ur.).
Osijek: University J.J.Strossmayer of Osijek, Faculty of Economics in Osijek, Hochschule Pforzheim University, 2011. str. 627-637
Legčević Jelena (2011) Culture of organisation as a driving force for improving management results. U: Barković, D., Runzheimer, B. (ur.) Interdisciplinary management research VII. Osijek, University J.J.Strossmayer of Osijek, Faculty of Economics in Osijek, Hochschule Pforzheim University, str. 627-637.
@inbook{inbook, year = {2011}, pages = {627-637}, keywords = {service quality, measurement, human capital}, isbn = {978-953-253-096-4}, title = {Culture of organisation as a driving force for improving management results}, keyword = {service quality, measurement, human capital}, publisher = {University J.J.Strossmayer of Osijek, Faculty of Economics in Osijek, Hochschule Pforzheim University}, publisherplace = {Osijek} }