engleski

Stakeholder Analysis: Process Modell

Stakeholder analysis receives little attention in software development literature. In the article we propose a process model for the stakeholder analysis method as a permanent process. Stakeholder analysis begins in the early project stage and lasts during the whole project. We propose a method for clearly presentation of four stakeholder characteristics in only one two- dimensional diagram. The process model and presentation method are used for analysis of 28 internal stakeholders in PIVIS project. Stakeholder register structure is also given in the article.

stakeholder management strategy ; four-dimensional stakeholder analysis (4DSA) ; Enterprise Resource Planning (ERP) ; software engineering

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