engleski

Business Excellence – The Way to Make Products and Services more Competitive

This paper discusses the conclusions of research based on business excellence level in Croatia, and proposes a possible model for improving the level of business excellence in Croatian public and private companies, taking into consideration the experience of our precursors. The main goal of implementing the EFQM Business Excellence Model is increasing the competitiveness of the local economy in the global marketplace with the development of competitive local suppliers able to meet the supply requirements of Multinational Corporations (MNCs). The purpose of this paper is to track and define the relationship between implementing EFQM criteria and the competitiveness of domestic products and services.

Business Excellence; competitiveness; Croatian Organizations and Business Excellence; EFQM Business Excellence Model

nije evidentirano