engleski

An Insight into Challenges of International and Multicultural Knowledge Transfers within ICT Industry

The paper analyses some of the critical knowledge management business factors and challenges in research and development centers within the ICT industry. In today's highly competitive world, knowledge has become the dominant source of competitive advantage. The paper stress the importance of knowledge mnagement fo a long-term success of organization. Furtermore, it elaborates on the critical importance of knowledge transfer and knowledge sharing culture. The challenges of international and multicultural knowledge transfers are presented and analyzed. The authors proposes some basic principles for management and measurement of such knowledge transfers and corresponding transfer projects are proposed. The analysis is performed on the examples of ICT Ericsson research and development centers in Croatia and Ireland.

knowledge management; knowledge assets

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