engleski

Business Process Renovation in Slovenia: Problems and a Comparison with Croatia

The main goal of the survey is to present the characteristics of business process restructuring and informatization efforts in Slovenia and additionally a comparison with Croatia. The research is based on questionnaire about BPR projects, methods and tools implemented in Slovenian organisations. The results of the research are analysed and compared with the similar research conducted in Croatia. The similarities and the differences between two countries engaged in the transition processes are pointed out. Paper focuses on the author's experience in using business process reengineering concept, as well as on the possibilities of developing an information system that will be able to successfully support renovated processes. It stresses necessity for changes in organisational culture, management techniques, socio-economic restructuring and other changes needed for a shift in organisational productivity and profitability.

Business Process Re-engineering (BPR) ; Business Renovation ; Information Technology (IT) ; Slovenia ; Croatia

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