engleski

Activity-based costing in hotel industry

The new paradigm for cost management in the hotel industry is focused on managing processes and activities. Cost and permormance measurements for quality, cycle time, customer satisfation and productivity are established at the business process and activity levels with Activity-Based Costing. Activity-Based costing can help hotel managers to better evaluate their operating department and market segments. Costs will no longer be considered apsolutely fixed or undistributable. Instead, an analysis of the activities performed will be conducted. Unnecessery activities will be eliminated, and value-added activities will be improved.

market-oriented cost accounting; activity-based costing; hotel industry

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