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Pregled bibliografske jedinice broj: 410533

The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice


Mišetić, Ivan; Škurla Babić, Ružica; Keglović Horvat, Ana
The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice // 12th International Conference on Transport Science Conference Proceedings / Twrdy, Elen (ur.).
Portorož: Fakulteta za pomorstvo in promet, 2009. str. 1-12 (poster, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)


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Naslov
The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice

Autori
Mišetić, Ivan ; Škurla Babić, Ružica ; Keglović Horvat, Ana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
12th International Conference on Transport Science Conference Proceedings / Twrdy, Elen - Portorož : Fakulteta za pomorstvo in promet, 2009, 1-12

Skup
12th International Conference on Transport Science

Mjesto i datum
Portorož, Slovenija, 04-05.06.2009

Vrsta sudjelovanja
Poster

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
overbooking ; revenue management ; denied boarding compensation regulation ; Croatia Airlines

Sažetak
Developed to reduce revenue loss due to no-show passengers, overbooking models are part of the airline revenue management and involve trading off between denied boarding and potential revenue loss from unsold or spoiled seats by accepting more reservations than actually available. In February 2004 the European Parliament passed Regulation 261/2004 which came into effect on 17 February 2005. It strengthened previous protection for customers and increased denied boarding compensation modulating it according to the flight distance. The paper provides a brief description of the airline overbooking concept and an overview of EU Regulation 261/2004 in a segment that applies to the denied boarding as well as the Croatian legislation that regulates this issue. Consequences on overbooking policies within small and medium sized airlines are discussed in the paper with special attention to Croatia Airlines. The paper investigates denied boarding compensation rules applied on Croatia Airlines scheduled domestic and international flights and estimates the degree of convergence between the regulation in the EU and in Croatia.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport, Pravo



POVEZANOST RADA


Projekti:
101-1012370-2368 - Acquis u području prometa (Kaštela, Slobodan, MZOS ) ( POIROT)
135-1352339-3045 - Strategijsko modeliranje razvoja zračnog prometa (Steiner, Sanja, MZOS ) ( POIROT)

Ustanove:
Hrvatska akademija znanosti i umjetnosti,
Fakultet prometnih znanosti, Zagreb

Poveznice na cjeloviti tekst rada:

Pristup cjelovitom tekstu rada

Citiraj ovu publikaciju:

Mišetić, Ivan; Škurla Babić, Ružica; Keglović Horvat, Ana
The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice // 12th International Conference on Transport Science Conference Proceedings / Twrdy, Elen (ur.).
Portorož: Fakulteta za pomorstvo in promet, 2009. str. 1-12 (poster, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
Mišetić, I., Škurla Babić, R. & Keglović Horvat, A. (2009) The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice. U: Twrdy, E. (ur.)12th International Conference on Transport Science Conference Proceedings.
@article{article, author = {Mi\v{s}eti\'{c}, Ivan and \v{S}kurla Babi\'{c}, Ru\v{z}ica and Keglovi\'{c} Horvat, Ana}, editor = {Twrdy, E.}, year = {2009}, pages = {1-12}, keywords = {overbooking, revenue management, denied boarding compensation regulation, Croatia Airlines}, title = {The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice}, keyword = {overbooking, revenue management, denied boarding compensation regulation, Croatia Airlines}, publisher = {Fakulteta za pomorstvo in promet}, publisherplace = {Portoro\v{z}, Slovenija} }
@article{article, author = {Mi\v{s}eti\'{c}, Ivan and \v{S}kurla Babi\'{c}, Ru\v{z}ica and Keglovi\'{c} Horvat, Ana}, editor = {Twrdy, E.}, year = {2009}, pages = {1-12}, keywords = {overbooking, revenue management, denied boarding compensation regulation, Croatia Airlines}, title = {The impact of EC denied boarding compensation regulation on Croatia airlines overbooking practice}, keyword = {overbooking, revenue management, denied boarding compensation regulation, Croatia Airlines}, publisher = {Fakulteta za pomorstvo in promet}, publisherplace = {Portoro\v{z}, Slovenija} }




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