engleski

Relation Beetwen Burnout Syndrome and Job Satisfaction Among Mental Heath Workers

To identify independent predictors of burnout syndrome among mental health workers, based on job satisfaction and manifestations of occupational stress. The study included a convenient sample of 174 mental health workers in the Republic of Croatia. During data collection, the following measurement instruments were used: Maslach Burnout Inventory, Manifestations of Occupational Stress Survey, and Job Satisfaction Survey. Multiple regression analysis used three components of burnout syndrome: emotional exhaustion, depersonalization, and personal accomplishment. Stepwise multiple regression analysis showed that pay and rewards satisfaction (β =-0.37), work climate (β =-0.18), advancement opportunities (β =0.17), and the degree of the psychical (β =0.41) and the physical manifestations of occupational stress (β =0.29) were significant predictors of emotional exhaustion (R=0.76 ; F=30.02 ; P<0.001). The frequency of negative emotional and behavioural reactions towards patients and colleagues (β =0.48), psychological (β =0.27) and physical manifestations of occupational stress (β = 0.24), and pay and rewards satisfaction (β =0.22) were significantly contributed to depersonalization (R=0.57 ; F=13, 01 ; P<0.001). The satisfaction with the work climate (β =-0.20) significantly contributed to lower levels of personal accomplishment (R=0.20 ; F= 5.06 ; P<0.005). Mental health workers exhibited a moderate degree of burnout syndromebut with no significant difference in the level of burnout in relation to the occupation. Particular components of job satisfaction and of the manifestations of occupational stress proved to be relevant predictors of burnout syndrome.

occupational stress; burnout syndrome; job satisfaction; manifestations of occupational stress; helping profession; mental health

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