engleski

E-business infrastructure for supporting the integration of tourist services

In this paper we propose a strategy for enabling a broader use of e-business in Croatian tourism. The core of the strategy is integration of tourist services and products enabled by a tourism portal. The portal will be used by service and product providers, which will register their services/products and offer them publicly to other providers and customers. In this way, complex integrated services of a high quality can be developed for the customers, to the mutual benefit of the customers and all providers. The portal is based on the Service-oriented Architecture (SOA) and will be implemented using technologies such as XML, SOAP and Web services. We present different features of our portal: integration of different services such as on-line accommodation booking, travel ticket booking and weather forecast, using the available data for business analysis, and semantic-aware service browsing.

e-business; tourism portal; Web services; business intelligence; ontology-based search

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