Understanding perceived service quality and customer satisfaction in tourism : a case of Slovenia (CROSBI ID 538429)
Prilog sa skupa u zborniku | izvorni znanstveni rad | međunarodna recenzija
Podaci o odgovornosti
Žabkar, Vesna ; Dmitrović, Tanja ; Knežević Cvelbar, Ljubica ; Makovec Brenčič, Maja ; Ograjenšek, Irena
engleski
Understanding perceived service quality and customer satisfaction in tourism : a case of Slovenia
Paper researches understanding of perceived service quality and customer satisfaction in tourism in Slovenia.
Slovenia; tourism; marketing; consumer; satisfaction
nije evidentirano
nije evidentirano
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nije evidentirano
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Podaci o prilogu
167-174.
2007.
objavljeno
Podaci o matičnoj publikaciji
Marketing Theory Challenges in Transitional Societies
Snoj, Boris ; Milfelner, Borut
Maribor: Faculty of Economics and Business Maribor, University of Maribor
978-961-6354-67-7
Podaci o skupu
1st International Scientific Conference on Marketing Theory Challenges in Transitional Societies
predavanje
20.09.2007-21.09.2007
Maribor, Slovenija
