engleski

Business Process Reengineering of Complex Production Processes Using Simulation Modelling

To obtain a competitive advantage in the market, enterprises are forced to introduce permanent changes in own business systems. There are various methods for applying such changes, one of which is Business Process Reengineering (BPR). The success and quality of BPR is in direct correlation with the success of the entire enterprise. The fact that the introduction of BPR closely depends on the context of each particular case explains why a universally applicable procedure for conducting BPR has not been devised yet. Simulation modelling is a possible method of BPR that can help to increase the quality and efficiency of BPR through experimental model design. Possible simulation modelling application in BPR is aimed at collecting data for performing modelling and developing a current business system model. After the experiments are done, a new model can be developed. Upon verification and experimentation of the new model, possible improvements in business processes are identified. By developing a simulation model yielding quick results it thus becomes possible to anticipate system states. The paper presents an example of using simulation modelling in BPR of a glass production system.

BPR ; simulation modelling ; glass production ; methods ; system models

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