engleski

Intercultural communication apprehension

While communication exists in all cultures and subcultures, communication norms and exceptions may be vastly diverse due to the differences in culture. Communication is an ongoing process that involves constant changes within the people involved and their environment. The focus of this paper is on intercultural communication apprehension as a construct and on how it affects the behavior and lifestyle of an individual. The research was carried out on freshmen students at the Department of Economics and Tourism. They were interviewed twice, first at the beginning of the semester and second at the end of the semester, during which they communicated with students from varies cultures, who studied at our Department. The fact that foreign students joined the class for the whole semester as well as the gained knowledge referring to the exposure with foreign people or different cultures probably both contributed to the positive results.

intercultural communication; apprehension; Business English students

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