engleski

Intelligent City Balanced Scorecards for the City of Rijeka

Democratic and constituent focused developments in the strategic planning and management of local government requires performance and process management infrastructure. Composition of applied balanced scorecard (BSC) performance management system used to translate strategy into tangible objectives and measures for the Local Government is presented. New BSC requirements for the Intelligent City concept enriched by sustainable development based on knowledge system domains are derived. Enlarged set of performance indicators and new statistical sources are presented. The political and social interaction benefits of open, interactive balanced scorecard for the City of Rijeka are given.

local government; balanced scorecard; performance management; intelligent city; city sustainable development

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