engleski

Business Process Modelling and Management Framework

A business process change could be recognized as a form of continuous organizational change in which companies change and improve their business models, strategies and goals. To realize the change, most companies use different business process modelling/management methods and tools, which integrate components for static and dynamic modelling, measuring and monitoring the performance of the processes, as well as enabling the transformation of business process diagrams into tailor-made applications supporting the execution of workflows. The focus of this paper is to discuss the application of business process oriented concepts in different areas, depending on different projects' objectives and goals. The paper provides the results of a search in literature as well as a summary and comparison of features concerning business process modelling and business process management tools, placing them within an empirically derived framework.

business process management; business process modelling; selection of tools; AHP method

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