engleski

Evaluating the ENQA's Benchmarking Practice: Possible Strategies for the New Comers

The origins of the concept of benchmarking show us the reason for its popularity primarily under the pressures of rapid internationalization in a wider context. The international competitiveness, the "movement" for qualities, and the rapid growth of information technology, which has made sophisticated data collection possible, were usually identified as main economic and social impacts on the practice's implementation. Even the main key activities of the European Network for Quality Assurance in Higher Education (ENQA) are training and advisory support, this paper aim is to analyze the network's other tasks such as dissemination of general information, experiences, and good practices. How is it possible to transfer the best practices and techniques across institutions and across cultures efficiently and rapidly? Evaluation for accreditation purposes has been used in some Eastern European countries, such as Croatia, to determine the minimum level of degree programs. This paper summarizes policy recommendations made by European evaluation experts.

benchmarking; quality; organizational behavior; higher education; Croatia

ISSN 1535-07-03