engleski

SPLIT AIRPORT BUSINESS PROCESSES FUNCTIONAL ANALYSIS

Optimisation of business processes represents the basis for achievement of competitive advantage over competitors. That directly implies the necessity to measure business processes, thus aiming at their eventual reorganisation and improvement. Consequently, Split Airport Authority considers business processes functional analysis one of the major issues. This paper analyses the implementation of the Aris software tool set in the passenger and aircraft handling processes at Split Airport.

split airport; functional analysis

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