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Building of an Insourcing Information Technology Expert Team as a Success Factor for Information System Development


Fertalj, Krešimir; Kalpić, Damir
Building of an Insourcing Information Technology Expert Team as a Success Factor for Information System Development // Annual 2003 of the Croatian Academy of Engineering / Aničić, Dražen (ur.).
Zagreb: Croatian Academy of Engineering, 2003. str. 1-11


Naslov
Building of an Insourcing Information Technology Expert Team as a Success Factor for Information System Development

Autori
Fertalj, Krešimir ; Kalpić, Damir

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni

Knjiga
Annual 2003 of the Croatian Academy of Engineering

Urednik/ci
Aničić, Dražen

Izdavač
Croatian Academy of Engineering

Grad
Zagreb

Godina
2003

Raspon stranica
1-11

ISBN
1332-3482

Ključne riječi
Consulting, Team Organization, IT Education

Sažetak
Some issues related to the transformation of a traditional information system (IS) service department into a modern team-based information centre are discussed. The process of transformation comprises human resources analysis, investigation of possible ways of transformation, proposal of a new organization and constitution of development teams (DTs). A study done for a large state-owned company, carried out in practice as part of the initial strategy plan, is presented and used as an example. The study also deals with practical experience in IT staff education and training performed as a part of joint IS development. An on-site system analysis was carried out by the customer’ s developers and guided by outsourced consultants. In parallel to the system analysis, the developers were educated and trained to become information analysts and system designers. During development, the developers were guided by the consultants and educated to develop and maintain the system being produced.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo



POVEZANOST RADA


Projekt / tema
0036002

Ustanove
Fakultet elektrotehnike i računarstva, Zagreb