engleski

Web Platform for Carrer Centers in Higher Education – What do the Students need?

Digital transformation as the process of improvement of services by the use of information and communication technologies (ICT) takes great importance in many different areas of human being, including education as well. In order to achieve their full potential, user involvement in design of different ICT solutions is very welcome. This paper presents case study of user involvement in design of web platform aimed to support the work of the career center at higher education institution (HEI). The platform is intended for use primarily by students and employers, who were involved in the process of its design. User involvement is presented through three design phases: user research, prototype development and prototype testing. The results show valuable feedback achieved from end users and their implications for further platform development. Specifically, this study answers the question “What are the needs of students of the use of web platform that supports the work of career center at HEI?” The results of this study may be used by practitioners working on the development of ICT solutions in higher education in general, and in particular related to ICT solutions to support the work of career centers.

Higher education ; Web platform ; User-centered design ; User-research ; Prototype development ; Prototype testing

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