engleski

P2.04-01 Lung Cancer Patient Experience Survey from Twelfth Central and Eastern Europe Countries

Introduction Croatian Coalition of Associations in Healthcare distribute an online Cancer Patient Experience Survey with aim to identify areas that need to be addressed. Initiative was supported by national patient’s oncology associations from twelfth Central and Eastern Europe countries. Methods Sixty-nine item online survey was translated on native language participating countries. Only registered members (subjects with confirmed cancer diagnosis) of the national patient oncology associations in each participating country were allowed to access and complete the online questionnaire (n=16, 458). Data were collected between Oct. 2018 to Feb. 2019. In this abstract will be presented data of lung cancer patients (n=2, 034). Results from lung cancer sample: in nine countries (range 12% to 65%) patients reported that delivery of bad news was done on sensitively way. In ten countries (range from 5% to 38%) patients were definitely explained possible side effects of treatment(s) (short term and long term) on understandable way and in ten countries (range from 5% to 35%) were offered practical advice and support in dealing with the side effects of oncology treatment(s). In nine countries more than half (range from 53% to 71%) Conclusions This study adds to the current understanding of cancer patient experience in Central and Eastern European countries and based on obtain data there is a large room for improvement. Effective communication skills in healthcare sector are essential for patient experience and essential for the overall quality and safety care. Based on this study we do believe that every structured investment of resources can bring beneficial effects on patient outcomes such as patient satisfaction, well-being, and

Lung Cancer ; Patient Experience

Congress Abstract