engleski

Critical business processes of processing companies in the conditions of the coronavirus pandemic

Purpose: The aim of this research is to identified business processes that are the most exposed nowadays in the pandemic era and investigate how the Covid-19 pandemic affected them in processing companies in Brod-Posavina County. Methodology: The questionnaire was sent electronically to the official e-mail addresses of 49 processing companies in Brod-Posavina County according to the FINA register. The questionnaire was filled in by 102 respondents from 35 processing companies. The survey included employees of companies that have >3 years of work experience in the considered company and they are employed in management, commercial, financial or technical position. The study uses descriptive statistical analysis and multi-variant analysis–factor method. Results: The most exposed business processes were selected. Research results according to respondent’s perception, confirm the exposure of all mentioned business processes to corona pandemic. It is recognized the most exposed business process “work organization” and business area “commercial – financial area” that is significantly exposed to the risk of unsustainability in processing companies in Brod-Posavina County. Conclusion: The research findings confirmed the hypotheses of the paper, which proposes that the disruption caused by the corona pandemic had impact on all business processes in processing companies and there is a business area that is significantly exposed to the risk of unsustainability in the conditions of the corona pandemic. The identified business process and business area may serve for comparison in similar future cases.

pandemic ; economy ; processing sector ; risk of unsustainability

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