engleski

An instrument for measuring needs of vulnerable groups in terms of digital inclusion

Nowadays, mostly due to the COVID-19 pandemic, digital technology and the Internet have taken a very important role and become an integral part of the life of almost every individual. What happens to those who, for any reason, are still unable to participate in a society that actively uses digital technology and the Internet, especially those who belong to vulnerable groups of the population? Numerous studies have shown that these circumstances lead to social exclusion. The aim of this paper is to present a methodology for development of an instrument for measuring needs of vulnerable groups in terms of digital inclusion. The instrument was created as a part of the project Digitalna.hr, implemented by the Croatian Digital Literacy Network. It can be used to collect data on the state of digital inclusion of vulnerable groups in a population. Such data are necessary for formulating recommendations and measures for building public policies and strategies, as well as their implementation and enforcement by regional and local government, in order to include this segment of the population in the digital society.

digital literacy, vulnerable groups, digital inclusion, digital society

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