engleski

Information Service for the Visually Impaired Persons in Public Transport – MAppIN

Applying appropriate assistive technology makes it possible to ensure greater inclusion of persons with visual impairments in society. In this paper, research was conducted related to the attitudes and satisfaction of visually impaired persons with existing information services provided by public transport companies in the city of Zagreb. Functionalities of the information service for blind and partially sighted persons when using the public transport system are proposed based on the analysis of the collected and processed data. The conceptual architecture of the system for the delivery of information services of this group of users based on modern information and communication technologies has also been proposed. A test environment was created to check the operation of certain functionalities of the information service. The result of this is the proven operation of the proposed architecture of the information service delivery system. This solution can increase the degree of mobility and quality of life of this group of users, ensuring the implementation of the Society 5.0 concept.

Assistive technology ; Service delivery system ; Society 5.0

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