engleski

The impact of Covid-19 on redefining the role of health security in the tourism industry: a case study of the Croatian Opatija Riviera

Within the framework of tourist safety and assessment of the tourism destination, it is necessary to include health and hygiene in the research as a newer safety paradigm. The number and type of outbreaks of infectious diseases have increased over the last 30 years, and as global trade and travel increase, international disease spread is expected to grow. All stakeholders in a tourist destination must continuously work together to improve decision-making, coordination, and communication within and between the public and private sectors in terms of risk, travel advice and border measures. The study's main objectives are to investigate the impact of Covid- 19 on the changes in business models in the tourism industry of the Opatija Riviera and to create health safety paradigms that will play an influential role in protecting tourists and residents on the Opatija Riviera also in the post- Covid-19 period. Up until the development of COVID-19 pandemic Opatija Riviera was registering growing tourism turnover, mostly achieved by foreign tourists. Due to the current pandemic, it is necessary to rethink for the future in which direction to go, and how to adapt in order to attract tourists, and profile Opatija Riviera as a safe and healthy destination. As part of the case study, semi-structured interviews will be prepared with managers of tourist firms and public officers in Opatija riviera destination. Managers and officers will be questioned about the impact of Covid-19 on changes in health security strategies and their new role in business models (of touristic firms and riviera as an administrative region), implementations of solutions for protection and security, organisational changes, as well as future approaches to providing health care to tourists and hosts in the post-Covid 19 periods, when new outbreaks of previously unknown viruses or bacteria may occur. The study aimed to critically examine the Covid-19 phenomenon and its impact on health security and the changes in business models, security strategies and development policies of both tourism concepts and the destination itself, also due to possible new pandemics in the future.

Covid-19 ; case study ; healthcare ; Opatija Riviera ; tourists ; healthcare strategy

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