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Critical assessment of quality assurance system at higher education institutions from facultyY PERSPECTIVE – EVIDENCE FROM CROATIA

As a signatory of the Bologna Declaration the Republic of Croatia has committed itself to implement a system of quality assurance (QA) for higher education, following the Standards and Guidelines for Quality Assurance in the European Higher Education Area. The implementation process has started in 2009 with the Act on Quality Assurance in Science and Higher Education (Official Gazette 45/09). The main goal was to improve the quality in higher education, respectively learning and teaching process. This paper aims to explore the perception of Croatian faculty on whether the introduction of QA system at Croatian higher education institutions (HEIs) has led to the improvement of quality in their teaching. The research was conducted using an online questionnaire in 2020, on a sample of 382 faculty members at public HEIs throughout Croatia (with 95 % of confidence level and 2, 16 confidence interval). The results indicate that despite all the efforts and introduced QA system in all surveyed institutions, only a small part of surveyed faculty members, about one-third, see a positive link between the implemented QA system and raising the quality of their teaching process.

Quality Assurance System, Higher Education, Higher Education Institutions, Higher Education Quality Assessment, Faculty’s Perspective

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