engleski

What skills should a Management Scientist consultant possess?

We live in a world that is becoming more dynamic and complex, and management in companies is faced with a number of challenges related to increased competition, customers that want high quality but are willing to pay as low a price as possible, limited resources, time pressures, rapid changes in technology, recovery from the pandemic COVID– 19, and the current war in Ukraine. With the decisions they make, they are responsible for the results the company achieves both in the short and the long term. The change in the nature of the problems and challenges they face also means a change in the nature of the role of those who advise management in the direction of making better decisions. At the heart of the discipline of operational research (OR) / management science (MS), also known as the science of better, is data. Using analytical methodologies and tools to gain deeper insights from data can lead to recommendations for management to make fact–based and faster decisions. Multi–criteria decision– making (MCDM) is one of the most important and fastest growing fields in MS. It refers to making a decision when there are several criteria that most often conflict with each other. Koksalan, Wallenius, and Stanley (2011) gave a detailed review of MCDM from its early history up to the present. A literature review on MCDM techniques and their applications was conducted by Mardani et al. (2015), who found that the most used (in 128 papers) MCDM method is the analytic hierarchy process (AHP). In addition, Emrouznejad and Marra (2017) show that in the period 2013–2015, more than 800 AHP published works have been identified. When from several alternatives, there needs to be a choice of one that is the best, or to rank alternatives, taking into account several criteria on the basis of which the alternatives are evaluated, AHP can be applied. The objective of this study is to investigate how much the MS methods and models are used in private and state companies in North Macedonia and to develop an AHP model that will help the management when selecting an MS consultant based on the required skills.

Management Science ; MCDM ; AHP ; Consultant ; Skills

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