engleski

Coping with Stress of Nurses Employed in the Internal Medicine and Surgical Departments

Introduction. Stress is a state of tension that arises during events or requests assessment from the environment as threatening or too demanding. In the process of coping, we use different cognitive and behavioral strategies. Problem-oriented coping involves strategies aimed at changing or removing stressors. Emotion-focused coping encompasses stress-induced arousal management strategies. None of coping strategies is universally effective, but the success of coping is assessed in the interaction of an individual's characteristics and a stressful situation. The prevalence of individual coping patterns among nurses may depend on their workplace. Aim. To determine the ways of coping with the stress of nurses in the internal medicine and surgical departments of two Croatian hospitals. Methods. Participants were 163 nurses and technicians from the internal medicine and surgical departments of the General Hospital “Dr. Ivo Pedišić” Sisak and Karlovac General Hospital. The measuring instruments used are the Questionnaire on how to deal with stress and the Scale for assessing the importance of events and the possibility of control. Results. The most common ways of coping with stress are planned problem solving, seeking social support and self-control, and the rarest way of coping is avoidance. Nurses/ technicians perceive the success of coping with stress as moderate, and the degree of control over stressful situations as rather low. Stressful situations are most often perceived as a threat, and least often as a challenge. With the perception of a greater degree of control over the situation, they more often choose to accept responsibility as a way of coping. In internal medicine departments, stressful events are assessed as significantly more disturbing than in surgical departments. Conclusion. The results confirm that for further nurses education on successful coping with stress, it is important to examine and further explore cognitive processes in choosing ways of coping: the meaning they attach to the situation, assessing control over the situation and self-assessing coping success.

nurses ; stress in nursing ; ways of coping

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