engleski

The impact of COVID-19 on tourism education: The case of the University of Zagreb Faculty of Economics and Business, Croatia

This paper aims to answer the questions: “when and why did the changes in the tourism education appear?”, “how can the education system adapt to the changes caused by COVID-19?” and “what has been changed in the tourism education at the University of Zagreb Faculty of Economics and Business since COVID-19 affected Croatia?”. The exploratory online survey was conducted based on the methodology proposed by Tiwari, Séraphin and Chowdhary (2020). The deliberate sample consisted of tourism professors from the niversity of Zagreb Faculty of Economics and Business. The questionnaire was created in Google Forms containing questions about challenges in tourism education after the outbreak of COVID-19, and transformation of it in the post COVID-19 phase. Findings of this study reveal that there is a strong need to design new curricula and transform tourism education. To prepare students for the challenges caused by COVID-19 such as lack of coordination, communication, and students’ participation, both students and professors should gain digital skills and establish collaboration with different institutions and industries. This paper contributes to the future tourism evelopment by standing out the importance of changing the perspective in tourism education and giving the real image of it.

Tourism Education ; Changes in Education ; University of Zagreb Faculty of Economics and Business ; Croatia ; COVID-19

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