engleski

Reflective Learning as a Tool of Effective Crisis Leadership

The paper argues how the process of reflection is of key importance in developing adequate strategies in crisis situation. The leader's reflection is grounded on the observation of the emotions, practices, actions, and responses. By adding these responses to the current knowledge foundations, new knowledge and meaning are created. The purpose of this study is to explore process of organizational learning through development of competencies for reflection in action ; which is one the crucial leadership goals. By theorizing on the antecedents and consequences of the development of capacity for reflective action the paper gives insight not only on the ways in which organizations can build capacity for devising more successful strategies but also how the proper relation between two crucial cognitive activities, attention and thinking, should look like in the leader's mental model.

reflection, learning, mental models, leadership

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