engleski

Determining the benefits of Enterprise Resource Planning (ERP) systems: A literature review

Enterprise Resource Planning (ERP) system is a powerful business application that integrates all company functions into a unified software solution that improves business processes and overall organizational efficiency. Due to its many benefits, companies are adopting ERP systems as they adapt to a changing and competitive market. The introduction of the ERP system brings together a vast amount of data from the entire company environment, thus contributing to a faster flow and availability of information, making the ERP system an important tool for monitoring business performance and providing information to management. Nowadays, traditional on-premise ERP systems are being overshadowed by the growing demand for cloudbased ERP systems due to lower costs and faster deployment. In this migration to cloud technology, the impact of the ubiquitous Digital Transformation of businesses is visible. Various reports on the global ERP market state that the value of this market has increased and is projected to grow at significant rates in the near future. However, according to EU data, the percentage of companies that have integrated their processes in the context of the implementation of the ERP package is not high, which gives the main motive for this paper. The aim of this paper is therefore to provide a systematic review of the literature from the previous decade on the impact of ERP systems on a company's operations, performance, strategy and organizational change. The reported benefits from selected papers are classified using a framework to provide an information base for decision makers who have not yet decided to implement an ERP system to support their business activities and for researchers in this field.

Benefits, Digital Transformation, Enterprise Resource Planning (ERP) Systems, Literature Review

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