engleski

Clients’ justice perceptions and desirable behaviors: Testing the target similarity model in the academia context

Content: Purpose This study aims to test the target similarity model in the academia context, by exploring the relation between students’ perceived multi-foci justice, their work engagement, and target-similar citizenship behaviors. Design/Methodology In the study, we performed structural-equation modelling (SEM) on a sample of 1513 students. Results The results suggest that students’ perceptions of their teachers’ fairness directly enhance student citizenship behaviors targeting faculty, teachers, and colleagues. As expected, the strongest link exists between students’ perceptions of teachers’ fairness and citizenship behaviors targeting teachers. Students’ perceptions of their colleagues’ fairness raise all measured citizenship behaviors as well. Again, the strongest direct effect is the target-similar one. Additionally, the results suggest that students’ perceptions of teachers and colleagues fairness raise citizenship behaviors through enhanced work engagement. Once again, the strongest indirect effects are target-similar ones. Student work engagement fully mediates the relation between students’ perceptions of their colleagues’ fairness and their citizenship behaviors targeting faculty and teachers. Limitations The cross-sectional design of this study does not allow inferring causality. Research/Practical Implications The results of this research provide worthy insights for both, science and practice, by highlighting the role of teachers and colleagues’ fair treatment and work engagement in raising students’ citizenship behaviors targeting faculty, teachers, and colleagues. Originality/Value This study extends the target similarity model, along with its cross-foci effects, to an academia context. Additionally, it prolongs the recent streamline of research, which are highlighting the role of clients in the organizational context, to an academia setting.

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