engleski

The moderating role of top management team (tmt) characteristics between continuous improvement and financial performance

Developed under the Upper Echelon theory, top management team (TMT) characteristics have been analysed in many papers as significant factor that influences business outcomes. The emphasis of the research was placed on analysing the moderating role of TMT characteristics that contribute in strenghtnening the relation between continuous improvement (CI) and firms’ financial performance. A survey was conducted on 113 Croatian companies that hold ISO 9001 certificate. The regression analysis was performed in order to test the set hypothesis. The results of the study showed that the link between continuous improvement system and financial performance is significant. Also, the results confirmed that TMT characteristics strengthen the relationship between continuous improvement and financial performance.

TMT characteristics ; continuous improvement ; kaizen ; financial performance

nije evidentirano