Determining the relationship between job satisfaction, dependence on tips and turnover intentions: the case of hotel employees (CROSBI ID 712893)
Prilog sa skupa u zborniku | sažetak izlaganja sa skupa | međunarodna recenzija
Podaci o odgovornosti
Tepavčević, Jelena ; Josipović, Melita ; Milojica, Vedran
engleski
Determining the relationship between job satisfaction, dependence on tips and turnover intentions: the case of hotel employees
Introduction: Considering the facts that hospitality employees belong to the category of low paid workers, tips are an important source of their incomes. It is very important to determine the nature of the relationship between dependence on tips among hotel employees on their job satisfaction due to the possible influence on their turnover intentions. Aim: The aim of this paper was to investigate the relationship between job satisfaction, the dependence on tips and turnover intentions among hotel employees. Method: Data was collected during spring 2020 in the hotels on the territory of the Republic of Serbia. A total of 71 employees from different departments were included in the research. Findings: Correlation analysis showed that there is a small negative correlation between job satisfaction and turnover intentions. Significant medium correlation is calculated between dependence on tips and turnover intentions. No significant correlation exists between job satisfaction and dependence on tips.
dependence on tips ; job satisfaction ; hotel ; employees ; turnover intentions
Rad je objavljen u cjelosti u: (Department for Geography, Tourism and Hospitality, University of Novi Sad) Tepavčević, Jelena; Josipović, Melita; Milojica, Vedran Determining the Relationship Between Job Satisfaction, Dependence on Tips and Turnover Intentions: The Case of Hotel Employees // Contemporary Issues in Social Science / Grima, Simon ; Özen, Ercan ; Boz, Hakan (ur.). Bingley: Emerald Publishing Limited, 2021. str. 33-48 doi:10.1108/S1569-375920210000106003
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
nije evidentirano
Podaci o prilogu
201-201.
2020.
objavljeno
Podaci o matičnoj publikaciji
IV. International applied social Sciences congress (C-IASOS) 2020 “Applicable knowledge for a sustaniable future”
Grima, Simon ; Özen, Ercan : Boz, Hakan ; Saçkes, Esat
Izmir: İzmir Kavram Vocational School
978-625-44354-0-9
Podaci o skupu
4th international applied social sciences congress Applicable knowledge for a sustaniable future (C-IASOS 2020)
predavanje
24.10.2020-25.10.2020
İzmir, Turska