engleski

Challenges of utilising sensor data acquired by smart products in product development activities

Emerging digital technologies enable capturing of product’s digital footprint through continuous monitoring of its performance, usage, and working environment while using data acquired by its embedded sensors. However, it seems that product development (PD) teams within engineering companies have not yet embraced the usage of sensor data acquired by smart products (SPs) when conducting PD activities. The presented study discusses several challenges that hinder a broader utilisation of SP's sensor data within PD. In addition to the literature review, the discussion is supported with empirical data gathered through a qualitative exploratory case study conducted in a large engineering and manufacturing company. As a result, three challenges are outlined. Firstly, it is challenging for the company's management and PD team to gain transparency over the benefits of sensor data utilisation for PD. Secondly, solutions providing accessibility and visualisation of gathered data should be tailored to the PD activities and teams, which requires a holistic understanding. Finally, it is suggested that new skills, roles, and processes should be introduced to enable SP's sensor data utilisation within PD activities.

smart product ; sensor data ; product development ; digital twin ; data-driven design

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