engleski

Historical research on the importance of sustainable development in tourism and hospitality

Purpose – This paper aims to show the evolution and change in content over time and the emergence of different concepts of sustainable tourism (ST) in tourism and hospitality. For this purpose, a Comparative Automated Content Analysis (ACA) is used to analyse scientific articles published between 1990, when the first article in this field was published in the Web of Science, and the end of 2020. Methodology – The Leximancer 5.0 was used to analyze the content comparisons of texts based on Automatic Content Analysis, used for the content analyses of the scientific articles, based primarily on probabilistic models generated by algorithms. It represents a text-mining tool, and it is used for the analysis of text using AI/machine learning techniques. Its focus aims to identify patterns, generate predictions, and identify and define thematic/themes in the selected text collection (terms). Findings – With the use of ACA for analysis papers research, this research enables helps findings and explanations about out more about changes in business models, organisational processes, investment technologies that enable ST, green investments, sustainable standards in tourism and hospitality, and sustainable reporting. Contribution – The paper presents an important step in researching sustainability practices in tourism and hospitality and introducing the theory of ST. After comparing the analysed issues among the four research groups, the most critical and recent global socioeconomic and technological trends in ST in tourism and hospitality are identified and explained.

sustainable hospitality ; sustainable tourism ; holistic sustainability ; ESG ; systematic literature review ; automated content analysis

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