engleski

Assessing the performance of open data ecosystems: Access to Hospitals in Croatian towns

The focus of the research is to detect available data sets in order to assess access to hospitals in three Croatian towns (Zagreb, Rijeka, Split). The research is based on existing open data, found on web portals, containing information on hospitals, emergency service, coronavirus screening clinics, public transport and stations (bus lines, tramways, bike routes), roads and car parking. Research method includes qualitative research on publicly available datasets. Methodology includes identification of portals, search for datasets, acquisition, data inspection, qualitative and quantitative analysis based on created model and reporting. The created framework entitled “Hospital Access Framework” consists of five domains: Supply side, Demand side (open data user skills), Demand side (end-user capabilities), Legal aspects and privacy, Impact. For each domain, several KPIs (Key Performance Indicators) are suggested, using SMART (Specific Measurable Achievable Relevant Time-bound) criteria. Qualitative analysis is performed on suggest eco- system framework, created for this research, while quantitative analysis includes Yes/Partly/No answers of suggested KPIs.

assessment framework ; hospitals ; access ; Croatia ; towns ; open data ; ecosystem

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