engleski

Enhancing digitalisation for SMEs post-COVID-19 resilience

The purpose of this paper is to argue the importance of SMEs’ digitalisation enhancement for building their resilience in the post-COVID-19 uncertain global business environment. In the qualitative analysis we introduce the prospective trends of new digital global business reality in the post-COVID-19 period, digital technologies and their functionalities, the state of digital technologies adoption among European micro, small and medium-sized enterprises (SMEs) and the existent governmental and European Union’s (EU) support to SMEs’ digitalisation. In the quantitative analysis we explore the extent of digitalisation in the EU, focusing on business digitalisation in Slovenia and Croatia. We found that both, Slovenia, and Croatia are on a promising path towards SMEs’ digitalisation, however, some gaps need to be diminished. We propose some requisite policy responses.

digitalisation ; SMEs ; COVID-19 pandemic ; resilience ; Slovenia ; Croatia

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