Pretražite po imenu i prezimenu autora, mentora, urednika, prevoditelja

Napredna pretraga

Pregled bibliografske jedinice broj: 1145281

Tourism getting back to life after COVID-19: Can artificial intelligence help?


Perić, Marko; Vitezić, Vanja
Tourism getting back to life after COVID-19: Can artificial intelligence help? // Societies, 11 (2021), 4; 115, 13 doi:10.3390/soc11040115 (međunarodna recenzija, članak, znanstveni)


CROSBI ID: 1145281 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Tourism getting back to life after COVID-19: Can artificial intelligence help?

Autori
Perić, Marko ; Vitezić, Vanja

Izvornik
Societies (2075-4698) 11 (2021), 4; 115, 13

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
tourism ; COVID-19 ; protective measures ; artificial intelligence ; robots

Sažetak
Measures aimed at keeping physical and social distance during the COVID-19 pandemic have started to be a big challenge for service industries all over the world. The utilization of new technologies such as artificial intelligence (AI robots) in hospitality and tourism can be imposed as a potential safety-related problem solver. This study explores consumers’ intentions to use hospitality services once all restrictions related to COVID-19 have been relaxed as well as their perception of how important they find some of the safety-related protective measures when visiting accommodation facilities. Respondents find that more rigorous cleaning techniques, additional disinfection, and hand sanitizer stations are the most important safety-related protective measures when staying at the accommodation facility. Although the respondents do not perceive AI robots as an important protective measure or beneficial in delivering a catering service, the results indicate some significant differences between more and less risk-averse travelers suggesting some potential strategic pathways during the crisis but also in the post-coronavirus future.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Ustanove:
Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija

Profili:

Avatar Url Marko Perić (autor)

Avatar Url Vanja Vitezić (autor)

Citiraj ovu publikaciju

Perić, Marko; Vitezić, Vanja
Tourism getting back to life after COVID-19: Can artificial intelligence help? // Societies, 11 (2021), 4; 115, 13 doi:10.3390/soc11040115 (međunarodna recenzija, članak, znanstveni)
Perić, M. & Vitezić, V. (2021) Tourism getting back to life after COVID-19: Can artificial intelligence help?. Societies, 11 (4), 115, 13 doi:10.3390/soc11040115.
@article{article, year = {2021}, pages = {13}, DOI = {10.3390/soc11040115}, chapter = {115}, keywords = {tourism, COVID-19, protective measures, artificial intelligence, robots}, journal = {Societies}, doi = {10.3390/soc11040115}, volume = {11}, number = {4}, issn = {2075-4698}, title = {Tourism getting back to life after COVID-19: Can artificial intelligence help?}, keyword = {tourism, COVID-19, protective measures, artificial intelligence, robots}, chapternumber = {115} }
@article{article, year = {2021}, pages = {13}, DOI = {10.3390/soc11040115}, chapter = {115}, keywords = {tourism, COVID-19, protective measures, artificial intelligence, robots}, journal = {Societies}, doi = {10.3390/soc11040115}, volume = {11}, number = {4}, issn = {2075-4698}, title = {Tourism getting back to life after COVID-19: Can artificial intelligence help?}, keyword = {tourism, COVID-19, protective measures, artificial intelligence, robots}, chapternumber = {115} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Emerging Sources Citation Index (ESCI)
  • Scopus


Citati





    Contrast
    Increase Font
    Decrease Font
    Dyslexic Font