engleski

OPEN DATA, ONLINE VOTING AND ONLINE DISCUSSIONS: DIGITAL IMMIGRANTS vs. DIGITAL NATIVES

E-government implicit development and usage of ICTs applications to enable the better quality of public services in different areas, e.g. open data, online voting, online discussion to all citizens and enterprises. However, due to the economic and technical readiness of the countries and information literacy of the population, there are still differences among countries regarding e-government usage. According to the DESI index, Croatia is still below the EU average, especially in the area of e-government. The goal of this paper is twofold. First, we wanted to determine the extent to which Croatian citizens use e- government services regarding open data, online voting and online discussions. Second, we wanted to investigate to what extent respondents’ age is related to this issue. The research was undertaken on a sample of 3268 Croatians’ citizens, and the chi-square and correspondence analysis was used to examine the data. The results from this research confirmed that using e-government services is more relevant to the younger population while it is more irrelevant to citizens older than 55 years. Therefore, different policies and actions should be developed and implemented to increase and enhance the information literacy of the older population.

online voting, open data, participatory discussion, public institutions, correspondence analysis, e-government, digital immigrants, digital natives

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