engleski

Managing Human (Social) Capital in Medium to Large Companies Using Organizational Network Analysis: Monoplex Network Approach with the Application of Highly Interactive Visual Dashboards

Human resource practitioners are increasingly interested in social networks as a way to strengthen relationships among employees, to improve efficiency of project teams, to better understand information flow within company, and, finally, to be able to respond to modern demands in company’s human capital management. Identification of leaders in fields, dynamics of communities, and its influence to overall organization performance can be supported and guided using technology. This paper offers a framework for establishing interactive measurement tool inside medium to large organization (500 + employees) conceptualizing different types of network theory metrics and uses case examples to identify outcomes typically associated with each division, team, or group of employees. Human capital evaluation is a challenging task and one of the key points in modern organizations, facing millennial workforce and constant turbulence on talent feed. Network analysis is a science approach that uses various data models and advanced visualization to represent the structure of relationships between people, organizations, goals, interests, and other entities within organization. In this article, we describe how network theory applied in the form of organizational network analysis (ONA) can be used as an interdisciplinary concept for managing human capital in large organization together with framework and how to build interactive HR support dashboard following core network theory concepts and its adaptation to management-friendly tool.

Network theory, ONA, Organizational network analysis, Organizational interaction, Working interaction, Managing human capital, Data visualization

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