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Pregled bibliografske jedinice broj: 1132775

User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools


Matulin, Marko; Mrvelj, Štefica; Abramović, Borna; Šoštarić, Tomislav; Čejvan, Marko
User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools // Future Access Enablers for Ubiquitous and Intelligent Infrastructures / Peraković, Dragan ; Knapcikova, Lucia (ur.).
Cham: Springer International Publishing, 2021. str. 299-307 doi:10.1007/978-3-030-78459-1_22 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), ostalo)


CROSBI ID: 1132775 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools
(User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools)

Autori
Matulin, Marko ; Mrvelj, Štefica ; Abramović, Borna ; Šoštarić, Tomislav ; Čejvan, Marko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), ostalo

Izvornik
Future Access Enablers for Ubiquitous and Intelligent Infrastructures / Peraković, Dragan ; Knapcikova, Lucia - Cham : Springer International Publishing, 2021, 299-307

ISBN
978-3-030-78459-1

Skup
5th EAI International Conference on Future Access Enablers for Ubiquitous and Intelligent Infrastructures (FABULOUS 2021)

Mjesto i datum
Online, 06-07.05.2021

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Videoconference ; Application ; Online meetings ; Telecommuting ; Quality of experience ; Survey

Sažetak
In 2020, we investigated the quality of online meetings to find out whether various video and audio degradations can affect end-users’ perception and experience. We collected a total of 542 questionnaires that were suitable for analysis. This paper uses the results to compare the Quality of Experience for three popular videoconferencing applications: Skype, Microsoft Teams, and Zoom. Due to the COVID-19 (Coronavirus disease 2019) and anti-epidemic measures, survey participants were all faced with using these applications daily, whether for work, attending lectures, or keeping in touch with friends and family. They rated their frustration level for specific quality degradations (e.g., blocking of the image or echo in the audio). The paper shows how the three applications compare to each other when different network performance degradation situations occur and how they affect the end user’s perception.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo, Tehnologija prometa i transport, Informacijske i komunikacijske znanosti



POVEZANOST RADA


Ustanove:
Fakultet prometnih znanosti, Zagreb

Profili:

Avatar Url Marko Matulin (autor)

Avatar Url Borna Abramović (autor)

Avatar Url Štefica Mrvelj (autor)

Poveznice na cjeloviti tekst rada:

doi link.springer.com www.youtube.com

Citiraj ovu publikaciju:

Matulin, Marko; Mrvelj, Štefica; Abramović, Borna; Šoštarić, Tomislav; Čejvan, Marko
User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools // Future Access Enablers for Ubiquitous and Intelligent Infrastructures / Peraković, Dragan ; Knapcikova, Lucia (ur.).
Cham: Springer International Publishing, 2021. str. 299-307 doi:10.1007/978-3-030-78459-1_22 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), ostalo)
Matulin, M., Mrvelj, Š., Abramović, B., Šoštarić, T. & Čejvan, M. (2021) User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools. U: Peraković, D. & Knapcikova, L. (ur.)Future Access Enablers for Ubiquitous and Intelligent Infrastructures doi:10.1007/978-3-030-78459-1_22.
@article{article, author = {Matulin, Marko and Mrvelj, \v{S}tefica and Abramovi\'{c}, Borna and \v{S}o\v{s}tari\'{c}, Tomislav and \v{C}ejvan, Marko}, year = {2021}, pages = {299-307}, DOI = {10.1007/978-3-030-78459-1\_22}, keywords = {Videoconference, Application, Online meetings, Telecommuting, Quality of experience, Survey}, doi = {10.1007/978-3-030-78459-1\_22}, isbn = {978-3-030-78459-1}, title = {User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools}, keyword = {Videoconference, Application, Online meetings, Telecommuting, Quality of experience, Survey}, publisher = {Springer International Publishing}, publisherplace = {Online} }
@article{article, author = {Matulin, Marko and Mrvelj, \v{S}tefica and Abramovi\'{c}, Borna and \v{S}o\v{s}tari\'{c}, Tomislav and \v{C}ejvan, Marko}, year = {2021}, pages = {299-307}, DOI = {10.1007/978-3-030-78459-1\_22}, keywords = {Videoconference, Application, Online meetings, Telecommuting, Quality of experience, Survey}, doi = {10.1007/978-3-030-78459-1\_22}, isbn = {978-3-030-78459-1}, title = {User Quality of Experience Comparison Between Skype, Microsoft Teams and Zoom Videoconferencing Tools}, keyword = {Videoconference, Application, Online meetings, Telecommuting, Quality of experience, Survey}, publisher = {Springer International Publishing}, publisherplace = {Online} }

Časopis indeksira:


  • Scopus


Citati:





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