engleski

Bussines Process Dynamics and Organization Management in Times of COVID-19 Crisis

The 2020 global pandemic crisis has caused, among other things, enormous difficulties in organizational processes and has shifted all business processes into a virtual dimension. One of the biggest challenges for employers has been the issue of establishing new ways of carrying out business processes in these extraordinary circumstances. Business processes are being relocated and set in a virtual environment. At the same time, in addition to the challenges of setting up and relocating business processes, there arose a need to regulate the proper functioning of such work. Regulating the rights and obligations of employers and workers in the conditions of extraordinary dynamics of business processes has become a challenge for all stakeholders in the economic system. This paper presents the main limitations, the legal framework and the challenges related to the management and organization of business processes which organizations had to face during the pandemic ; it also describes the most important measures to support employers during the COVID-19 crisis.

global pandemic ; crisis ; business process

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