engleski

Relationship Between Empowerment and the Impact on the Quality of Life of ICT Users

Nowadays in a pandemic situation caused by the COVID-19 virus information and communication technologies (ICT) has an growing and important impact in daily lives of people. The effective use of ICT can positively affect the quality of people's lives and empower them in terms of greater participation and involvement in all spheres of business and social life. Almost all of today's activities commerce, healthcare, political participation, entertainment, everyday culture and education are increasingly shifting to digital forms of delivery through the offer of various e-services by different governmental and non-governmental organizations and private businesses. Consequently, the growing use of ICT and e-services ultimately results in the growth and development of national economies in current crisis situations caused by emerging pandemic-related circumstances. Examination the relationship between the empowerment and the impact on the quality of live of ICT users using e-services is the focus of this paper. In order to examine the relationship between the empowerment component and the component of the impact on the quality of life of ICT users, a measuring instrument was developed and validated in terms of content, construct and convergent validity. Empirical part of the research was conducted on a representative sample of respondents in two counties of Northwest Croatia. Parametric and nonparametric correlation statistical analysis was performed on the collected data, a strong positive correlation was confirmed between the component of empowerment and the component of the impact on the quality of life of ICT users.

e-services, empowerment, quality of live, information and communication technologies (ICT)

nije evidentirano