engleski

Written Workplace Genres: Culture Variations

The business letter is the traditional mode of written communication in the world of work. But nowadays the fax, and more recently email, have taken over as the most common form of exchanging written messages. The obvious advantage of fax and email is that the exchange of messages is almost instantaneous. However this does not mean that the business letter has become obsolete. Business letters are still preferred for certain types of correspondence.We will explain a series of letters and emails from the world of publishing. The characteristics of business letters, faxes and emails give us an interesting insight into how genres evolve to meet the changing demands of the discourse community. Whereas business letters represent a stable genre with well-established structural and stylistic conventions, faxes and especially email are still evolving and thus subject to more variation and instability.

written workplace genres, letters, memos, reports, email

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