engleski

The relationship between the position in the management hierarchy and differences in tourism managers' beliefs and attitudes about climate change and tourism

Profound knowledge about the beliefs and attitudes of tourism managers about the two-way relationship between tourism and climate change might be important in order to anticipate, plan and direct the use of mitigation measures and the prevention of negative impacts of climate change on the tourist accommodation industry and vice versa. This paper presents differences between managers' attitudes and beliefs about interrelation between climate change and tourism in the light of managers’ level of responsibility in the managerial hierarchy in tourist accommodation facilities. For that purpose, an originally designed questionnaire was distributed to1084 tourist accommodation facilities, representing the total population of all categorized accomodation facilities in Croatia by type (hotels and aparthotels, tourist resorts and tourist apartments, camps, and marinas) covered by the national list of categorized facilities. Out of the total number of submitted questionnaires, 283 questionnaires were duly completed, representing 26.1% of respondents, including 4.60% of the members of Executive management board or Supervisory board, 46.65% of directors/heads of the facility including members of the Operational management, 19% Quality and environmental managers and 33.56% members of Middle level management staff. Significant differences in beliefs and attitudes were demonstrated between almost all categories of managers at different levels of management, in all three components of attitude, with a p value <0.001. The strongest pro- environmental attitudes and the highest level of environmental awareness were demonstrated by managers working as part of CEO or members of Executive management and those acting as Quality and environmental managers.

attitudes ; beliefs ; climate change ; management ; tourism

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