engleski

Analysis of Key Criteria for Selecting ERP Systems in Croatian Companies

Selection of an ERP system is extremely important and complex process about whose outcome directly depends the company's success. The goal of this research is to identify, analyze and classified key criteria for selecting ERP systems and then via study apply those results to Croatian companies. The study is based on the comprehensive literature review, where key criteria for selecting ERP systems were systematized in two categories. Then, the online survey was designed and conducted for two target groups: Croatian companies that have implemented ERP system (Users) and companies that implement ERP systems (Consultant). Survey results gives the perception of the importance of certain key criteria per categories from different perspectives. Also, for Croatian companies that have implemented the ERP system, study analyze the importance of particular defined criteria per additional dimensions: years of experience in using ERP systems, enterprise size and type of business.

Selecting ERP systems ; classification of selection criteria ; key selection criteria ; information systems

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