engleski

Influence of Globalization on Number of Certificates ISO 9001 for Chosen Countries

If we will look back into the history of human evolution, it will be observed that the quality has always been integrated into the development of human society. Quality management is one of the most important challenges for many companies. However, the methods of quality management are changing during the years and it is true that this changes lead to higher standards and then higher quality of production processes in most of the companies. Globalization process developed all countries by involving active trading between each other. The main aim for all countries is to be competitive on the market which firstly demands to have high quality of the products and services. The aim of this article is to analyse the influence of globalization on the number of certificates ISO 9001 for the chosen countries through comparison and monitoring of statistical data of selected countries: Kazakhstan, Croatia and Germany in the last years.

globalisation, certification, standardisation, certificate, certificate ISO 9001

nije evidentirano